Business Blogging Case Studies

You may already be familiar with the concept of character blogging, where the blog is actually a fictitious charcter, such as a cartoon character from a cereal box, or a doll perhaps.

I think an interesting twist to this concept would be to have an historical character blogging from the past, as if it were the present day. I think American Girl, with their dolls from various historical periods would make for excellent character bloggers.

As a step in that direction, American Girl has recently launched a Felicity Blog. Felicity is a doll set in the time of the American Revolution. I think it would be a great idea for Felicity and the other dolls to be speaking to girls from the past.

American Girl is done a little bit differently though than a character blog. One of their editors poses questions Felicity faces, and also deals with themes/issues that are relevant to girls today, and asks girls to say what they think Felicity should do.

This Felicity blog doesn’t really give the impression of a character blog, but it is certainly very successful in soliciting comments from readers, with over 250 comments for their first blog post. That is really impressive!

Maybe there are some lessons here to be learned for business bloggers in how to engage with their community of consumers as successfully as American Girl seems to do.

(DISCLOSURE: American Girl is a client of ours.)

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See the results of actual trials and implementations of alternative marketing techniques used to drive online sales. Learn how online retailers eHobbies.com, Ice.com, and Steve Spangler Science have utilized alternative marketing tactics such as blogs and RSS feeds to expand their marketing reach and build customer loyalty. Panelists will share tips on executing a successful campaign, implementation costs, and how to measure the impact of these new marketing tactics. A must-attend session for retailers looking for alternatives to increasingly expensive online marketing tactics such as SEM. Retailers looking for alternatives to increasingly expensive online marketing tactics such as SEM must attend this session.

Moderator:
Stephan Spencer, President, Netconcepts

Speakers:
Pinny Gniwisch, EVP Marketing, Ice.com
Seth Greenberg, CEO, eHobbies
Steve Spangler, SteveSpanglerScience.com

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This session explores how search engines are dealing with blog and webfeed (RSS/Atom) content and why providing such syndicated content can drive new search-related traffic.

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Any search engine optimization consultant will tell you that links are the currency of the Web. They’re also the currency of the blogosphere. Without any inbound links, you’re just blogging to yourself. In Mike Grehan’s seminal piece “Filthy Linking Rich“, he explains how those rich with links just keep getting richer.

So how can new business bloggers get a jump start in the search engines? Simple: just whip out your wallet. The business of text link ad buying has matured, and it’s on the up-and-up. We’re not talking about “buying PageRank”… what we’re talking about is a totally legitimate business practice of buying text ads where you choose your hyperlinked words carefully based on keyword research and your advertisement appears on a reputable, relevant website. And of course, it links directly to your website, sans click tracking, so the ’search engine juice’ flows unhindered. If the practice weren’t legit, would you see such well-respected link-building pundits as Eric Ward on the board of the link broker Text-Link-Ads.com?

Buying links is not quite as simple as I make it out. Yes, you can use a broker and they’ll happily take your money. Caveat emptor! In order to make an informed purchase, you’ll need to evaluate the quality of the links using a number of criteria. Here’s such a list of criteria, courtesy of the ABAKUS SEO Blog:

1. Inbound site traffic and page traffic.
2. Inbound dot gov and dot edu links.
3. Click though traffic you get from the page.
4. Site in DMOZ and Yahoo directory.
5. Age of domain and time of domain being used (longer the better).
6. Inbound links shown to that page on Yahoo (link:http:www.domain.ext/page/).
7. Ranking of page for the keywords it is optimized for.
8. Relevance of theme of site and page to your site and page.
9. Alexa ranking (lower is better).
10. Deep link compared to home page links.
11. Location of link.
12. Length of allowed description text.
13. PR of page (still matters a bit).

Personally, I’d also add to the list:

1. Appearance of any link advertisers on the page that would attract the attention (negatively) of the search engines (e.g.: casinos, Texas Hold’em, Viagra, pharmaceuticals, insurance, Rolex, etc.)
2. Quality of the landing pages of the existing link advertisers (if you find any are spammy-looking, turn and run!)
3. Placement of the link. (i.e.: being relegated to the bottom of the page as footer links is not ideal)

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The major search engines - Google, in particular - seem to love blogs, which are the personal or professional diaries that number in the millions online. Search engines favor blogs because …

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Blogs can be an immensely powerful marketing tool in the right hands, establishing the blogger as a widely-read, oft-quoted, trusted authority in their field of interest. Blogs can also wreck havoc on reputations (just ask Kryptonite) and careers (remember Dan Rather and “Rathergate”?). Welcome to the new, conversational Internet. It’s time to join the “blogosphere” - hopefully before your competitors do!”

• Successful applications of blog and webfeed (RSS) technology
• How blogs and RSS can and should fit into your marketing plan
• Best practices to emulate, pitfalls to avoid
• Case Studies and Examples: Lessons Learned

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I was recently interviewed by a journalist on business blogging and its benefits. He wanted to know specifically what it’s done for me to have a blog. Here’s what I told him:

• I’ve gotten inquiries from prospects who found Netconcepts through my blog.
• My blog helps me get speaking gigs and PR. In fact, I recently got one of my blog entries taken verbatim by a well-respected US magazine — DM News — and published as an article.
• It builds credibility and establishes me as a thought leader in the eyes of prospects and clients. For example, one of our recent clients choose us over a competitor for online marketing services partly because of my blog.
• It’s helped upsell existing clients on additional services, as many of them are regularly reading my blog. For example, some of our clients are going to start a blog and use us for blog design, blog consulting, etc.
• I’ve gotten links from popular bloggers, like Robert Scoble of Microsoft. It’s much more difficult to get a mention from Scoble (or other prominent bloggers) if you’re not a blogger. Scoble’s blog, called Scobleizer, is one of the most well-linked blogs on the Internet. Some bloggers have even included me on their blogroll, like Toby Bloomberg of Diva Marketing Blog (Thanks, Toby!)
• It’s helped me with recruiting panelists for Thoughts Leaders Summits that I organized and moderated for MarketingProfs. For example, the lineup of panelists for one of the recent summits included Internet marketing gurus: Seth Godin, Doc Searls, Robert Scoble, Steve Rubel, and Debbie Weil. My blog played a role in establishing my credibility with them and getting them to respond to my “cold call” email message.
• Blogs are also great for SEO (search engine optimization). Links are important to the search engines, and the blogosphere is richly interlinked with bloggers linking so much to each other. Blogs are also rich in content, which search engines also like. If I blog about RSS and SEO (which I have), for example, next thing I know I’m #1 in Google for [rss and seo].
• I’ve also built some great business relationships with other respected bloggers. They have referred business to me, shared speaking opportunities with me, etc.

I had yet another experience with that last item, just today in fact. I’m speaking at the Frost & Sullivan Sales and Marketing East conference in Boston, and a fellow blogger from a competing SEO firm who was sitting at the table I was facilitating earlier today on blogging very kindly publicly commended my blog to the rest of the group for its content and thought leadership. (Thanks Stephen!) There’s a guy who understands the benefits of coopetition (rather than competition)!

The journalist also wanted to know how my blog’s traffic had grown over time. Here are the charts I shared with him showing the growth trends in pageviews and visitors:

Pageviews:

Visitors:

A pretty respectable trend, I’d say. If you’re curious what the actual numbers are, I will give you a hint and say that the both charts measure into the tens of thousands of visitors per month. Hopefully the trend will continue.

One thing I really need to do to keep the numbers heading northward is to blog more frequently. I’m sure traffic growth will accelerate once I do. I just need to buckle down! I guess I’ll just sleep less… (sigh). You other bloggers out there know what I’m saying here, don’t you! More often than we’d like, it’s the wee hours when we’re blogging.

How might a blog pay off for you? For some general ideas, read this article of mine, on blogging, published in last month’s issue of Multichannel Merchant magazine.

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Technology continues to revolutionize the sales and marketing efforts of firms worldwide. Businesses must either adapt or put themselves at risk. Companies and customers communicate and interact with each other in substantially different ways than 10 or even 5 years ago. Direct and interactive marketing are converging, financial metrics are increasingly mainstream, and customers expect channel “silos” to be broken down. Learn how to benefit from the new tools and thinking in managing customer relations to increase sales, improve strategies, and reach online and offline markets.

Search engine marketing

• Make your site “search engine friendly”
• Explore “Pay-per-click” search advertising
• Analyze benchmarking, competitive intelligence and ROI
• Identify trends in contextual, behavioral and local advertising

Create a buzz - viral marketing

• Explore blogs, RSS feeds, forums, wikis and more
• Harness “word of mouse” to enhance your brand
• Discover the “sneezers” who will spread your viral message

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Blogging is one of the hottest trends on the web. A new blog is created every 5.8 seconds but, curiously, catalogers and retailers are notably absent from the “blogosphere” — the online blogging world. By lagging behind on this new trend, they’re missing a key opportunity to actively participate in the global online conversation that’s now happening without them.

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